Privacy Policy

EFFECTIVE DATE: MARCH 01, 2025

Riptide Digital Solutions, LLC (“Riptide Digital Solutions,” “RDS,” “we,” “our,” or “us”)
respects your privacy and values your relationship with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our digital platforms, or use our services. It also describes your choices regarding the use of your information and how you can contact us with any privacy-related concerns.

This Privacy Policy applies to www.riptidedigitalca.com and all affiliated websites, online platforms, applications, and services operated by Riptide Digital Solutions that include a link to this Privacy Policy (collectively referred to as the “Sites”).

By using the Sites, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Sites. We reserve the right to modify or amend this policy at any time, and continued use of the Sites following changes constitutes acceptance of those changes.

1. Information We Collect

Information You Provide 

We collect personal information when you interact with us via our website, email, phone, or live events. This may include:

• Contact Information: Name, mailing address, email address, and phone number.
• Financial Information: Payment details, billing/shipping addresses, and  tax-related data.
• Demographic Information: Age, gender, and other classification data  (as provided).
• Transaction Information: Details of purchases, services used, and  account history.
• Survey Responses & Contest Entries: Information shared via promotions, events, or research surveys.
• Communication Data: Records of customer service interactions, including phone recordings or emails.
• Social Media Interactions: Data collected when logging in via social media or engaging with our platforms.
• Preferences & Interests: Inferences drawn from your activity and engagement with our content.

Information Collected Automatically 

We may use technology to automatically collect browsing and usage data when you interact with our Sites, including:

• Cookies: Small text files stored on your device to enhance user experience, track preferences, and improve site functionality.
• Web Server Logs: Information such as browser type, operating system, IP address, time spent on our Sites, and referring pages.
• Web Beacons & Tracking Technologies: Pixel tags and analytics tools that help us measure engagement, site navigation, and advertisement effectiveness.
 
You may modify cookie settings via your browser, but doing so may affect website functionality.

2. Third-Party Analytics & Advertising

We use Google Analytics and similar services to track user behavior and improve our Sites. These third parties collect information via cookies and web beacons to provide insights into website traffic and engagement.

Additionally, third-party advertising networks may display ads based on browsing behavior across multiple websites. We do not share personally identifiable information with these third parties. However, you may opt out of interest-based advertising by visiting the Network Advertising Initiative’s opt-out page or adjusting your browser settings.  

Do Not Track (DNT): Some web browsers allow you to enable “Do Not Track” settings. Riptide Digital Solutions does not currently respond to these signals, but we provide opt-out options for targeted advertising.

3. How We Use Your Information

\We use the collected data for the following purposes:

• Service Fulfillment: Processing transactions, customer support, and order facilitation.
• Performance & Optimization: improving website functionality, security, and  user experience.
• Legal & Compliance: Meeting regulatory requirements, fraud prevention, and protecting user data.
• Advertising & Personalization: Delivering customized content and recommendations based on usage patterns.

4. Sharing & Disclosure of Information

\We use the collected data for the following purposes:

• Service Providers & Contractors: Third-party partners assisting with website operations, payment processing, analytics, and marketing.
• Business Transfers: If Riptide Digital Solutions undergoes a merger, acquisition, or asset sale, customer information may be transferred.
• Legal & Compliance Authorities: To comply with legal obligations, enforce agreements, or protect against fraud or harm.
• With Your Consent: If you opt in to specific services requiring data sharing.

5. Your Rights & Choices

• Email Opt-Out: Unsubscribe from marketing emails via admin@riptidedigitalca.com.
• Do Not Call List:Request removal from our marketing call list by contacting admin@riptidedigitalca.com
• Data Access & Modification: Request to review or update your information by emailing admin@riptidedigitalca.com.
• Cookie & Ad Preferences: Manage cookie settings in your browser or opt out of targeted advertising through third-party platforms.

6. Data Security & Retention

We implement appropriate security measures to protect personal information. However, no online system is completely secure, and users should take precautions when sharing sensitive data.

How We Protect Your Data:

• Encrypted transactions and secure payment gateways.
• Regular security assessments and monitoring.
• Restricted access to personal information, limited to authorized personnel. 

Data Retention:

We retain personal information only for as long as necessary for legal, operational, or service related purposes.

7. Children’s Privacy

Our Sites are not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If a parent or guardian becomes aware that their child has provided personal information, they should contact us to request deletion.

8. International Users & Data Transfers

Riptide Digital Solutions is based in the United States, and information collected is processed in compliance with U.S. laws. By using our Sites, non-U.S. users consent to the transfer, storage, and processing of their data in the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the Sites after updates constitutes acceptance.  

If material changes occur, we will notify users via email or prominent site notifications.

10. Contact Information

For any privacy-related inquiries, you may contact us at:

Riptide Digital, LLC
Attention: Privacy & Compliance

This Privacy Policy was last updated on March 2025.

RIPTIDE DIGITAL

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